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Frequently Asked Questions

  • How can I find out what apartments are available?

Current vacancies can be viewed in the ‘Apartment Listings’ section.  You may also call our office, at 503-288-RENT,  to inquire about available apartments.

  • How do I arrange an appointment?

Call our office, at 503-288-RENT, to arrange an appointment.  Appointments are scheduled between 9:00 AM and 4:30 PM Monday through Saturday, and are scheduled on a first-come basis.

  • How much does it cost to move in?
  • Screening Fee                                         $40 per applicant

Required for each applicant or Co-Signer who is at least 18 years of age.  Also required for any person 16 years of age if not living with a parent or guardian.  The Screening Fee is due upon submission of your Application for Rental.  Acceptable forms of payment: Cash, Money Order, or Cashiers Check. Personal checks will NOT be accepted.  

  • First Month’s Rent                                       One FULL month of rent                         

Required, in full, within 24 hours of approval of your application.  If the first month’s rent is not paid within 24 hours, your application will be considered cancelled and the apartment will be placed back on the market.  We will hold the apartment in your name for up to 14 days.  The first month’s rent is the Execution Deposit: if you fail to pay the balance of money due at move in or fail to execute the Rental Agreement within 14 days of approval, Capital Property Management Services Inc. will retain the Execution Deposit.  The second month’s rent payment will be prorated to reflect the number of days you have lived in the apartment during the first, partial month.  Once you are an established resident, you will be permitted to make rent payments in the form of personal checks.  Acceptable forms of payment: Money Order or Cashiers Check ONLY.

  • Security Deposit                                        $500 minimum*

Required at move in.  After your application has been reviewed, the amount of your Security Deposit will be determined.   *The Deposit will be a minimum of $500 for most apartments, though some properties do require a higher base Security Deposit.  For any pets moving into your apartment, an additional $150 per pet will be required.  Certain properties do not allow pets, and even when accepted, breed and size restrictions do apply.  Acceptable forms of payment: Money Order or Cashiers Check ONLY.  

  • When can I apply for an apartment?

Applications are accepted on a first-come first-served basis.  To consider an application complete, you must submit the Application for Rental, Screening Fee, a copy of your government-issued Photo ID and your 2 most recent pay stubs.

We begin accepting applications at 8am on the day that the apartment becomes available.  Early applications will be returned to the applicant.  We do not accept backup applications and do not utilize waiting lists;  only one application is processed at a time.

  • How do I apply for an apartment?
  • Select the apartment you want to rent
  • Complete the Application for Rental and pay the Screening Fee (payable in guaranteed funds only; personal checks are not accepted)
  • Email, fax or drop-off copies of your government-issued Photo ID and copies of 2 most recent pay stubs
  • It generally takes 2 to 3 business days for us to complete the screening process.  Once your application has been approved, you will be required to pay the non-refundable Move-In Fee within 24-hours (payable in guaranteed funds only)
  • How do I apply if I’m out-of-state?

For applicants living out of the area, you would be required to complete the following steps:

    • Complete and submit the application on our website.
    • Purchase a Money Order for the $40 Screening Fee.  Money Orders should be payable to Capital Property Management Services Inc.
    • Make copies of your government-issued Photo ID and 2 most recent pay stubs (or a bank statement for verification of your assets).
    • Overnight the Screening Fee, pay stubs and Photo ID to our office at 1539 NW 19th Avenue, Portland OR 97209.
    • Fax a copy of the Money Order and the receipt for the overnight service to our office at 503-493-4703.  When we receive the online application and fax, we will take the apartment off the market and hold it  in your name for the duration of the screening process. 

*Please note, applications will not be accepted until the day that the apartment becomes available.  Early applications will be returned to the applicant. 

It takes 2-3 business days to complete the screening process.  Within 24 hours of approval, you will be required to overnight the First Month's Rent to our office.
  • What would be cause for denial of an application?
  • Incomplete, inaccurate or falsified information
  • Any applicant convicted of a felony within the last 7 years
  • Any applicant with an eviction on record within the last 7 years  
  • Open bankruptcy
  • Negative rental history or outstanding property debt
  • Negative credit
  • We reserve the right to deny any application for any reason
  • Are there employment or income requirements?

Monthly household income should equal 2.5 times the stated monthly rent.  If an applicant does not have a verifiable source of income or the income level is too low, we may request one or all of the following: a qualified Co-Signer, an increased Security Deposit, or qualified roommate.

  • What if I have no rental history?

A Co-Signer will be required. The Co-Signer must also submit an Application for Rental, Screening Fee, Photo ID and 2 most recent pay stubs.  When an applicant is approved with a Co-Signer, the Security Deposit will be equivalent to a full month of rent.  

  • Will you rent to me if I have filed for bankruptcy?

A Co-Signer will be required for anyone who has filed for bankruptcy within the past 7 years. The Co-Signer must also submit an Application for Rental, Screening Fee, Photo ID and 2 most recent pay stubs.  When an applicant is approved with a Co-Signer, the Security Deposit will be equivalent to a full month of rent.

  • Will you rent to me if I have been evicted?

Evictions within the past 7 years are grounds for denial. 

  • Will you rent to me if I have gone through foreclosure or am more than 90 days late on my mortgage payments?

In the event that you have been more than 90 days late on your mortgage payments, or have gone through foreclosure within the past 7 years, you would not automatically be disqualified from renting from us.  In order to qualify, applicants must be employed and have household income of at least 2.5 times the stated monthly rent.

  • If credit is positive  aside from late mortgage payments and you meet our other requirements, the refundable Security Deposit will be twice the stated monthly rent.  In this situation, a Co-Signer would not be required.  
  • If overall credit is negative, a Co-Signer would be required.  When an applicant is approved with a Co-Signer, the Security Deposit will be equivalent to a full month of rent.
  • How long do I have to move in after my application has been approved?

The First Month's Rent must be paid within 24-hours of getting approved for any apartment.  This payment will hold the apartment for up to 14 days, after which the Security Deposit must be paid in full and rent payments will begin.

  • Do you accept Section 8 vouchers?

Section 8 is accepted at some, but not all, of our properties.  Feel free to contact our Leasing Department for detailed information.

  • What if I cannot pay all move-in costs up front?

We will not relinquish keys to anyone unless all fees have been paid. 

 

 

Capital Property Management Services, Inc.